Which plan should I choose?
Pick by peak concurrent participants. 50 or 100 users suits a team or classroom, 250 a department or mid-size webinar, and 500 large events or several big rooms at once. Add recording only if you need it.
How many servers does each plan run?
The 50 and 100 user plans run Jitsi Meet and the videobridge on one server. The 250 user plan runs one Meet server and two JVBs, and the 500 user plan starts there and lets you add JVBs. Recording plans add a Jibri server.
What is a JVB?
The Jitsi Videobridge routes participants' video. One bridge can only handle so many streams, so larger plans spread the load across several JVB servers.
Where are recordings stored?
In a bucket you own: an S3 bucket on AWS or a Cloud Storage bucket on Google Cloud. Deleting the deployment does not delete the bucket.
Can I use my own domain?
Yes. Point an A record for your meeting domain at the server and install a Let's Encrypt certificate. Certificates last 90 days, so renew them with certbot or set up automatic renewal.
Can I move to a larger plan later?
There is no in-place resize between marketplace products. Deploy the larger plan, point your DNS record at it and reissue SSL. Meetrix can help migrate configuration or recordings.
Is there a free trial?
Each Google Cloud plan includes a 5-day free trial with up to USD 50 in licence fee credit; infrastructure charges still apply during the trial.
Why does my call connect but show no video?
UDP 10000 is almost always closed. The page loads over TCP 443, but media cannot reach the videobridge. Open UDP 10000 to everyone in your security group or firewall.