MeetrixIO team is well experienced with WebRTC related technologies. We provide commercial support for Jitsi Meet, Kurento, OpenVidu, BigBlue Button, Coturn Server and other webRTC related opensource projects.


Jitsi Certificate Erros PKIX path validation failed:

One of these erros might occur when you have a multi server Jitsi Installation or we have have done any reinstallatins. The problem could be the prosody certificates being not recognized by Jicofo, JVB, Jigasi or Jibri.

One thing you could try is disabling certificate verification by adding the following to /etc/jitsi/videobridge/ file


If that does not work, you can try to regenerate prosody certificates

prosodyctl cert generate
prosodyctl cert generate
ln -sf /var/lib/prosody/ /usr/local/share/ca-certificates/ -f
update-ca-certificates -f

Prosody Memeory Configuration Error in Jitsi Meet Installation

stack traceback:
	/usr/share/lua/5.2/prosody/util/cache.lua:66: in function 'set'
	/usr/lib/prosody/modules/muc/mod_muc.lua:185: in function 'track_room'
	/usr/lib/prosody/modules/muc/mod_muc.lua:213: in function </usr/lib/prosody/modules/muc/mod_muc.lua:200>
	(...tail calls...)

The value of storage in /etc/prosody/conf.avail/your-domain.conf.lua should be change depending on prosody version

Prosody trunk storage = "null"
Prosody 0.9 storage = "none"
Prosody 0.11 storage = "memory"

Jitsi Video Bridge Global IO pool Error

Exception in thread "Global IO pool-31346" java.lang.NoClassDefFoundError: Could not initialize class com.fasterxml.jackson.databind.deser.std.JdkDeserializers

This is one of the latest issues that we have seen. Please use an older stable version of Jitsi Video Bridge for now

Looking for commercial support for Jitsi Meet ? Please contact us via


Leave a Comment